Your Customer Satisfaction Matters to Us
Our team at CashForLaptops.com understands that you worked hard to pay for your laptop. When it’s time to part with it, we know you are concerned that you receive service centered on your needs. That’s why CashForLaptops.com is proud to offer these services to make selling your laptop as hassle-free as possible.
We Always Love to Hear from You
Do you have questions? Do you feel like we could have done something better? Do you want to tell us how awesome we are? Contact us though:
• E-mail. We know many of our customers prefer to communicate through e-mail because they have a dozen things to do, half of them should have been finished yesterday. We hear you! Drop us a line at info@cashforlaptops.com or fill out a Contact Form (make sure you enter your e-mail address accurately) on our Contact Us page. We check our e-mail frequently and will reply to you promptly.
• Toll-free number. If you want to speak to a real, flesh-and-blood person, call us at 1 888 821-1143 during business hours (9 a.m. to 5:30 p.m. pacific standard time). We’d love to talk to you! We’ll bring up your transaction stored in our database and resolve your questions as quickly as possible.
• Live chat. Have a question that you need answered pronto? Use our online chat during business hours (9 a.m. to 5:30 p.m. pacific standard time) to help you through the process of sending in you laptop.
Simple Shipping Process
We send you everything you need to sell your laptop safely and securely. Here’s what to expect once you’re ready to sell your laptop:
• Shipping materials. Your investment is important to us. That’s why we’ll send you an insured padded box to guarantee your laptop arrives in the same condition you sent it. We’ll also send you clear step-by-step instructions on how to pack your laptop to make the most of the padded box.
• Free shipping and handling. We’ll send you a self-adhesive shipping label so you don’t have to pay a penny for sending your laptop to us. On top of that, we’ll send you a list of the three closest UPS drop off points closest to your address. You’ll receive a tracking number along with your quote so you can track the progress of your package and know when it arrives at our facility in Reno, Nevada.
We are constantly striving to create the best experience when you want to sell your laptop to us. We want to hear your thoughts! Call us and e-mail us! You can also find CashForLaptops on Facebook at on Twitter at http://www.twitter.com/CashForLaptops. Be part of our conversation!
